Shipping Options
Standard Delivery
3-5 Business Days
NPR 200
Free on orders above NPR 5,000
Express Delivery
1-2 Business Days
NPR 500
Available in major cities
Delivery Times by Location
Estimated delivery times across different regions of Nepal
Location
Standard
Express
Kathmandu Valley
2-3 days
1 day
Pokhara
3-4 days
1-2 days
Butwal
2-3 days
1 day
Chitwan
3-4 days
1-2 days
Bhairahawa
3-4 days
1-2 days
Biratnagar
4-5 days
2 days
Other Cities
4-6 days
2-3 days
Remote Areas
5-7 days
Not available
30-Day Returns
Hassle-Free Returns
Not completely satisfied? We understand. Return your products within 30 days for a full refund. No questions asked.
Unopened Products
30-day return window with full refund
Opened Products
7-day return if causing allergic reactions
Defective Items
Full refund or exchange anytime
How to Return
1
Contact Us
Reach out via email or phone with your order number and reason for return.
2
Get Approval
Our team will review your request and provide return authorization within 24 hours.
3
Pack Products
Pack items in original packaging with all tags and accessories included.
4
Schedule Pickup
We'll arrange a free pickup from your location at a convenient time.
5
Receive Refund
After inspection, refunds are processed within 5-7 business days.